This Cookie Policy explains how AIRefine Ltd ("AI Refine", "we", "us", or "our") uses cookies and similar technologies when you visit our website or use our platform at www.ai-refine.com (the "Platform").
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They help the site remember your preferences, improve functionality, and analyse how visitors use it. Some cookies are necessary for the site to work; others help us improve the experience or support analytics and marketing.
2. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as managing cookie preferences, completing forms, or maintaining site security.
Examples: a cookie consent preference stored in your browser so we remember your choice; Google reCAPTCHA cookies when you submit a contact, demo or ebook download form (to help prevent spam and abuse); session and security cookies used by our hosting provider.
b) Performance and Analytics Cookies
These cookies help us understand how visitors use our website so we can measure and improve performance. They are only placed if you choose Accept all in our cookie banner.
Example: Google Analytics (used to collect aggregated, anonymised data on visitor behaviour). You can decline analytics cookies by selecting Essential only in our cookie banner, or through your browser settings.
c) Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalisation. If you disable these cookies, some parts of the website may not function properly.
d) Marketing and Third-Party Cookies
We do not currently use marketing or advertising cookies on ai-refine.com. If this changes, we will update this policy and ask for your consent where required.
3. How We Use Cookie Data
We use cookie and similar technology data to remember your cookie preferences, protect forms with reCAPTCHA, monitor site traffic and technical performance (where you have consented to analytics), and improve user experience. We do not use cookies to sell or share personal data with third parties for their own marketing purposes.
Form submissions and contact data
When you submit a form on our website (for example contact, book a demo, or ebook download), the personal details you provide are sent securely to our server and stored in Brevo (formerly Sendinblue), our email and contact management provider. This is separate from browser cookies, but we mention it here because it relates to data collected when you use the site.
Brevo stores information such as your name, email address, company name and any message you submit, so we can respond to enquiries, send requested content, and manage our contact lists. Brevo may process data in the EU/EEA and applies its own privacy and security safeguards. For more information, see Brevo's Privacy Policy.
4. Managing Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to: view what cookies are stored, delete cookies, block cookies from specific websites, or block all cookies (though this may affect site functionality).
For more information, visit: https://www.aboutcookies.org or https://www.allaboutcookies.org
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in law, technology, or our operations. The latest version will always be available on our website, and the date of the last update will be shown at the top of this page.
6. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us at:
AIRefine Ltd
25 Hursley Road, Chandler's Ford, Eastleigh, England, SO53 2FS
info@ai-refine.com