AIRefine Terms of Use
Last updated: 6th October 2025
Company: AIREFINE LTD (“AI Refine”), a company incorporated and registered in England and Wales under company number 16275101.
Registered office: 25 Hursley Road, Chandler’s Ford, Eastleigh, England, SO53 2FS
Contact: michael.doukanaris@ai-refine.com
1. Introduction
Welcome to AI Refine. These Terms of Use (“Terms”) govern your access to and use of the AI Refine platform, website, and related services (collectively, the “Platform”). By creating an account, subscribing, or otherwise using our services, you agree to these Terms. If you are entering into these Terms on behalf of a company or organisation, you confirm that you have the authority to bind that entity.
2. Our Services
AI Refine provides a cloud-based content creation and editorial review platform combining AI-generated drafts with human editorial refinement. Some features are available only to registered or subscribed users. Access may require payment of a subscription fee as set out in your Order Form or Subscription Plan.
3. Accounts and Access
To use AI Refine, you must be at least 18 years old, provide accurate registration information, and keep your login credentials secure. You are responsible for all activity under your account. We may suspend or terminate accounts that breach these Terms or our Acceptable Use Policy.
4. Subscriptions and Payments
Access to paid features requires an active subscription. Fees, billing frequency, and inclusions are detailed in your plan or Order Form. All payments are processed securely through third-party payment providers such as Stripe. By subscribing, you authorise AI Refine and its payment partners to charge the applicable fees. Fees are non-refundable except as required by law or under our Master Service Agreement.
5. Use of the Platform
You agree to use AI Refine only for lawful purposes and in accordance with these Terms. You must not attempt to access systems or data you are not authorised to use, upload or distribute illegal or infringing content, use the Platform to train external AI models, or interfere with the integrity of our systems. We reserve the right to monitor usage to ensure compliance and improve the service.
6. AI-Generated and Human-Reviewed Content
AI Refine combines advanced AI technology with expert human editorial review to help users create high-quality written content efficiently and at scale. While every effort is made to ensure the accuracy and quality of the content produced through the platform, users are ultimately responsible for reviewing and approving all material before it is published or used externally. The platform and its editors do not provide legal, financial, or other professional advice, and content should not be relied upon as such.
7. Intellectual Property
All rights, title, and interest in the AI Refine Platform, including its software, templates, algorithms, and design, remain the property of AIREFINE LTD. Content that you create or upload remains yours. By using the Platform, you grant AI Refine a limited licence to host, process, and display your content solely to provide the services.
8. Data Protection and Privacy
AI Refine processes personal data in accordance with UK and EU data protection laws. Our Privacy Policy explains how we collect, use, and protect your information. We use trusted third-party service providers such as AWS (for hosting) and Stripe (for payments) under strict data processing agreements.
9. Disclaimers and Liability
AI Refine provides the Platform on an “as-is” basis. We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, AI Refine excludes all implied warranties and limits its total liability to the amount you have paid for your subscription in the 12 months preceding any claim. We do not accept liability for indirect or consequential losses, including loss of data, revenue, or business opportunities.
10. Termination
You may close your account at any time via your account settings or by contacting us. If you have an active paid subscription, cancellation or termination will take effect in accordance with the terms of your Subscription Plan or Master Service Agreement, including any applicable notice periods.
AI Refine may suspend or terminate access to the Platform if you breach these Terms, use the Platform unlawfully, or fail to pay fees when due. Upon termination, your access will cease, but you will retain rights to any deliverables or content that have been fully paid for.
11. Changes to These Terms
We may update these Terms occasionally to reflect legal, technical, or business changes. If we make material changes, we will notify users via email or in-platform notice. Continued use of the Platform after changes take effect constitutes acceptance.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
AIREFINE LTD | 25 Hursley Road, Chandler’s Ford, Eastleigh, England, SO53 2FS | Company number: 16275101 | Contact: michael.doukanaris@ai-refine.com